A Strong Team Is One That Trusts Its Leader

“Trust” is the assured reliance on the character, ability, strength or truth of someone. In my mind trust means you work for a good person. Someone who is honest, has no hidden agenda, respects his reports and has their back in hard times. An environment of trust encourages the expression of opinions, feelings, and doubts. Trust allows for the sharing of important information and ideas and fosters enthusiasm. Trust builds strength.

Pastrami “Overhead” Sandwich

When a restaurant gives me 16 oz of Pastrami on my sandwich for the same price that the guy down the street gets for half the meat, I’m thrilled…because I know the owner is in control of their overhead and is making decisions to keep me coming back.

Kitchen Software Has Its Place

Let’s face it; the restaurant business is hard work.  The Chef’s job is particularly difficult as they are accountable for commodity procurement & receiving, end product retailing and final consumer use.  In our business, “Work smart, not hard” has become the mantra for the last thirty years but far too many have latched onto technological [...]