Blue Orbiting

If more servers could pull off the Napoleon Dynamite ‘tude and just stick to the facts, we’d all probably stop whining when we don’t get our butts kissed by a server or cashier.

Perhaps our most requested service is for helping restaurants with “training”.  The word itself is somehow mysterious…nebulous…like smoke, just within reach but never reachable.  Instinctively, most restaurateurs know it is important but they don’t fully understand what it takes to get someone sufficiently “trained” to do their job. They DO know that, when someone is [...]

When the time comes to negotiate better pricing, guess who get’s the worst deal? Guess who’ll get the worst delivery times available? Guess whose reputation as “difficult to work with” will be spread through their communities ? Guess who won’t get a tip about a star chef who is about to kick off a job search? Guess who won’t get baseball tickets for a Father’s Day game? Guess who won’t get their hands on a super-allocated wine that everyone is buzzing about? Vendors are some of the most underutilized resources for making your business hum.

“Honest, instant information” is supposed to be the mantra of the information age…yet it isn’t so honest…it’s just quick and voluminous. The more there is, the more it mimics society…where’d we ever get the idea that it has to be honest? If 30% of our society is dishonest and self serving then 30% of all blogs/reviews/rants are dishonest and self serving. We should trust our customers to filter the data like they filter every decision they make every day.